If you are new and not sure how the midphase support works, this article will be perfect for you. Take a look at how the midphase support really works and where you need to go to get started. I experienced it before, and sent an email to support before. Its quit simple and straightforward.
You can go to midphase homepage, and use the menu to navigate to the midphase support page. Enter the support login information to continue. Else you can directly login to the support site at: https://secure.mpcustomer.com
After login you will get to the mpcustomer.com acccount page. I resize the screen and make a screen shot. It look like following:
The support site bundle with quit many things inside. You can view the tutorial link on the left handside. This will give you instant guide on how to solve your technical problem (that you think you can handle it). And there is service status checking as well. All the ticket history will be bookkeeping here and its good for future reference. A well done job to midphase support system.
Go to Midphase.com
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